The Logic Factory Continues its Relationship with Applus+ RTD

The Logic Factory and Applus+ RTD have been working together on implementing an extension on their custom planning solution that allows Applus+ RTD planners to optimize the use of their equipment and people planning capabilities. The solution was designed to allow their planners to quickly and optimally choose which employee and equipment to send to a site based on distance and requirements from the specific job. The application can consider all of the constraints on such a task, such as employee and equipment compatibility, equipment start location, and employee schedule labor violations. Since the initial implementation, The Logic Factory has been contracted by Applus+ RTD to ensure continued operation and maintenance of this planning system under their Support & Application Management Silver support level package.

The ability to continue our relationship with the implementation partner into a support role was immensely critical to our operations. Continuing work with The Logic Factory allows for a seamless transition from the planning stages right into the post go live phase. Their team knows the application inside and out and has worked with our planners every step of the way, which makes for a smooth transition. We’re confident that with the continued help of The Logic Factory, our DELMIA Quintiq application will continue to run at optimal capacity. – Paul Zwartkruis, Project Manager Business Improvement

The Logic Factory offers Support & Application Management service for post go live 24/7 support and maintenance of all Delmia Quintiq solution applications. Our Support & Application Management services are offered at a fixed yearly rate, and/or a per usage fee. We offer four service levels of application support to choose from, Platinum, Gold, Silver or Bronze. These support contracts are managed and maintained by our TLF Development Center in Ahmedabad, India where we employ top DELMIA Quintiq certified and educated IT professionals. All support levels offer our help desk availability, online reporting and issue monitoring capabilities, and monthly log evaluations. Hours of support can range from during office hours to full 24/7 availability, with the option for TLF to completely cloud host customer applications. For more information on our Support & Application Management services, please visit our website or contact us at Info@thelogicfactory.com.

About The Logic Factory
As a Platinum Dassault Systèmes DELMIA Quintiq implementation partner, The Logic Factory offers complete project management, consultancy and development expertise in implementing DELMIA Quintiq Supply Chain Planning and Optimization Software (SCP&O) applications. Offering its customers utilizing a DELMIA Quintiq SCP&O application a flexible, fully integrated range of software maintenance, support and control services. Service levels are fully customizable and can include anything from corrective maintenance and incident management to regular preventive check-ups and proactive system management.

The Logic Factory specializes in developing solutions for customers in various industries such as logistics, manufacturing, maritime and aviation. Headquartered in The Netherlands, The Logic Factory also has offices in the USA, the UK and India. For more information, visit thelogicfactory.com.

About Applus+ RTD
Applus+ RTD is a leading global service provider for over 80 years in the energy, oil, gas and chemical industry. They provide security for customer installations through non-destructive testing, inspection and certification for the capital-intensive oil, gas, power and (petro) chemical industry in every region in the world. By employing highly qualified specialists and the latest and most innovative techniques and methods, Applus+ RTD can focus on the needs and challenges of their customers and exceed expectations with tailor-made solutions.

To learn more about Applus+ RTD, visit their website http://www.applus.nl/nl/