KLM

Royal Dutch Airlines


Background

KLM Royal Dutch Airlines was founded on 7 October, 1919 to serve the Netherlands and its colonies. KLM is today the oldest airline still operating under its original name. KLM has been part of the Air France KLM group since the merger in 2004.

KLM is the core of the KLM Group, which further includes the wholly-owned subsidiaries KLM Cityhopper, transavia.com and Martinair. KLM Royal Dutch Airlines serves 144 destinations using a modern fleet of 201 aircraft and employs over 32,500 people around the world.


Solutions

Quintiq was chosen to provide an advanced pilot transition, vacation and simulator planning system for KLM. With Quintiq, KLM was able to reduce the amount of time spent planning and replanning transitions.

Quintiq continued to help KLM increase efficiency in a second project: optimizing KLM’s workforce planning for pilot management. KLM planners used to take up to one month to develop a three-year plan – now they can create the plan overnight.


KLM needed a flexible solution that could efficiently manage the important aspects of pilot staffing and keep workforce-related costs minimal. Quintiqs' knowledge of our business has impressed us, and we are delighted that the roll-out is complete.

Pieter WensveenVP Finance and Crew Planning, KLM Royal Dutch Airlines