Sales Executive
Your mission
- You will perform the necessary tasks to build a sales pipeline in your target industry and coordinate the appropriate marketing approach for lead generation.
- Develop strong customer/prospect relationships and license/project sales opportunities within the assigned territory.
- Develop complete proposals that add value to the customer with technology and consulting services (also including support & hosting)
- Work with our delivery organization to assess and guarantee excellence in pre-sales & delivery, from the proposal and initial engagements
- Work closely with The Logic Factory Management board and side by side with CRO and COO.
- Drive The Logic Factory forward in world class sales execution
Your profile
- Experience selling Supply Chain Planning, Optimization and/or Artificial Intelligence/Machine Learning Software Solutions and consistent over quota achievement is a pre.
- Experience with Value Based Selling (>5 years) to C-level executives in either FMCG, CPG or Retail.
- Experience with companies in the Gartner 2021 magic quadrant for S&OP, such as Blue Yonder, SAP, Infor, Dassault Systèmes, Quintiq, O9, Kinaxis or similar.
- Ability to assimilate new sales methodologies and technologies. Excited to challenge the status quo, both for prospects and within the company.
Why us?
We offer fun full-time and part-time positions, with excellent working conditions, flexible working hours, good primary and secondary working conditions (e.g. profit sharing). We provide an environment where self-reliant people will be well rewarded.
This role is primarily based in The Logic Factory’s Headquarters in ‘s-Hertogenbosch, but you will be expected to work with clients in Europe, India and the US. Some travel to and from customer sites in Europe or occasionally India or the US may be required.
System Administrator
Your mission
The Logic Factory, a young and dynamic company delivering state-of the art planning applications globally to only large enterprise customers is expanding their system administration department. The Logic Factory owns a large server park and hosts custom developed solutions for customers. All the systems we deliver to our customers are of vital importance to their primary process, and due to that, they rely on our 24×7 highly secure and failsafe (cloud) architecture.
Our Dutch office is looking to strengthen our team with a system administrator that can understand, maintain, and expand our extensive environment. Our ideal candidate will be passionate about applying his/her skills to our IT environment.
- Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
- Own projects, solutions, and key responsibilities within a larger business initiative
- Handle business-critical IT tasks and systems that provide commercial advantage
- Enable faster and smarter business processes and implement analytics for meaningful insights
- Nurture dependable IT infrastructure and networking that’s always up and running
- Partner with internal and external partners to communicate project status, activities, and achievements
- Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly
- Maintain and Monitor data centers health using pre-existing management tools and respond to hardware issues as they arise; help build, test, and maintain new servers as needed
- Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments
- Interact with the help desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed
- Perform routine/scheduled audits of the systems, network devices, firmware updates and including all backups,
Your profile
- Minimum MBO4 or Bachelor’s degree in technology or computer science
- Proven work experience in IT
- Experience with or knowledge of operating systems; current equipment and technologies, enterprise backup and recovery procedures, system performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching
- Experience in application design and/or integration and/or hosting computing
- Expertise in creating, analyzing, and repairing large-scale distributed systems
- Experience in creating volumes, assigning to servers and remote replication
Preferred Qualifications
- Knowledge of Windows systems and virtualization (VMware and VCenter)
- Knowledge of SQL Servers, clusters management
- Knowledge of Storage Management and SAN storage architecture
- Knowledge of Switches Console, Vlans and network segments
- Professional certifications
- Able to lift at least 50 lbs.
Why us?
We offer a fun full-time job, with excellent working conditions, flexible working hours, good primary and secondary working conditions (e.g. profit sharing), state-of-the-art infrastructure and exposure to work on latest technologies. We provide an environment where self-reliant people, who want to make a career within TLF will be well rewarded. We are proud to be a fully privately-owned company, small enough to meet everyone at the lunch table but large enough to successfully implement the most challenging projects and be seen as trusted advisor in various industries.
This role is primarily based in the Headquarters in ’s-Hertogenbosch, which is easily commutable from Utrecht, Eindhoven, Nijmegen and Breda area. You will be expected to work with colleagues in the UK, the US and India. Some travel to and from customer sites in Europe can be required.
Software Support Specialist
Your mission
You will contribute to the Continuous Services mission by establishing customer satisfaction. You are the Technical application specialist for our external Support customers and a real troubleshooter guru. Your passion is to investigate root causes and resolve technical problems from various individually customized applications for our Continuous Services customers. Your biggest challenge is to be creative and help our customers as soon as possible when they are not able to run their daily business anymore, but also to propose preventive actions to avoid incidents from happening.
Your profile
• Responsible for maintaining the technical knowledge of the customer environment.
• Responsible for updating the technical documents in the Support & Application Management knowledge base.
• Analyze log files, provide corrective measures, and propose technical preventive solutions to the First Line team or the customer success associate.
• “Spar” with project members about technical/functional workarounds in the model in case of defining a correction due to an incident.
• May execute hotfixes in the model on Production environments.
• Responsible for defining clear instruction (documentation and training) towards the front office team for incidents, service requests, or executing predictive maintenance.
• Responsible for maintaining an internal Reference environment.
• Contact 3rd party suppliers related to incidents or service requests.
• Responsible to execute deployment of DELMIA Quintiq applications in the customer production environment to conform release instructions from the project team.
• Provides input on new functional/technical opportunities to the Client Executive.
• Help to improve the internal and external Continuous Services processes.
• As part of the Continuous Services team, you will have direct contact with customers around the world regarding updates to their raised incidents or service requests.
Competence requirements:
• Strong analytical and troubleshooting skills.
• Persistence and pro-active attitude.
• Creative problem-solving skills.
• Problem management skills.
• Customer and result oriented.
• Excellent communication skills.
• Highly customer and result-focused.
• Sense of Ownership
• Service and quality focus/mindset
• Excellent English reading, writing, and conversation.
• Flexible (e.g., rotational shifts).
Why us?
We offer a fun full-time job with competitive packages and benefits which include:
- 5 working days
- Hybrid Work Culture with the flexible working hours
- Medical Insurance
- Loyalty Bonus & Profit Sharing
- Opportunities to grow in different roles
- International Onsite Opportunities
- Company-sponsored external training for your skills developments
- Employee Engagement Activities like monthly games and competitions, team outings, and company trips etc
- Apart from privilege leaves and sick leaves we also have:
- Birthday Leave
- Marriage Leaves
- Covid Sick Leaves for employees as well as for their immediate family
- Maternity/Paternity Leaves
- Loyalty Leaves
- Bereavement Leaves
You will be working in a state-of-the-art infrastructure in Ahmedabad, in a professional and international culture, communicating with colleagues around the world (USA, UK & the Netherlands), and you will get international customer handling experience. Performance is rewarded within The Logic Factory. We provide a fun environment where self-reliant people, who want to make a career within TLF, will be well rewarded. We are proud to be a privately-owned company, small enough to meet everyone at the lunch table but large enough to successfully implement the most challenging projects for Fortune 500 Companies around the globe and be seen as a trusted advisor in various industries.
Software Implementation Consultant (Jr)
Your mission
As a Junior Software Implementation Consultant, you are responsible for implementing DELMIA Quintiq software at our customers. Our customers range from mid-sized to large international companies, all looking for advanced planning and scheduling (APS) solutions providing optimization capabilities. Customers are diverse, where you will be solving a variety of challenging KPI-based puzzles: logistical, manufacturing or workforce planning puzzles are just examples.
Your profile
You, as ideal candidate Junior Software Implementation Consultant:
- First and foremost: like solving challenging puzzles!
- Have a degree in computer science, information management, operations management, supply chain management, econometrics, industrial engineering or similar.
- Have a high abstraction and analytical capability: you are able to quickly understand business processes and discover optimization potential.
- Like traversing between customers (ranging from management to planners) and our developers when discussing, defining and demonstrating our planning solutions.
- Have great communication skills.
- Like working in an international environment as one team: from working with international colleagues to international customers and closely working with our offshore development team.
- Have affinity with the markets we conquer.
- Have a desire to learn about different business sectors as aluminum smelting, air traffic control, meat processing, postal, trucking and many others.
Are flexible and are willing to occasionally travel internationally.
Ticking one or more of the following boxes will be regarded as a pre:
- Experience with object-oriented modelling (UML)
- Knowledge of APS solutions, lean planning, MPS, ERP or SAP in our customers’ markets.
- Relevant working experience as IT-, business consultant or manager in logistics, manufacturing, demand planning or workforce planning, applying KPI-based planning.
Why us?
We offer a fun full-time job, with excellent working conditions, flexible working hours, good primary and secondary working conditions (e.g. profit sharing), state-of-the-art infrastructure and exposure to work on latest technologies. We provide an environment where self-reliant people, who want to make a career within TLF will be well rewarded. We are proud to be a fully privately-owned company, small enough to meet everyone at the lunch table but large enough to successfully implement the most challenging projects and be seen as trusted advisor in various industries.
This role is primarily based in the The Logic Factory’s Office in Ardmore Pennsylvania, but you will be expected to work with colleagues in the UK, Europe, and India. Some travel to and from customer sites throughout the US (or to TLF Offices and/or customers in Europe can be required.
Software Engineer
Your mission
Working within a project team, you are responsible for the technical execution of implementation projects: you design, build and test supply chain planning and scheduling optimization applications based on business analysis. This requires not only excellent technical skills, but especially the ability to understand and translate a real-world planning or scheduling problem into a planning application. You will use the Quintiq modeling language (Quill) to configure a solution tailored to the customer needs. You will be continuously dared to work on solving complex business puzzles and having a regular interaction with your other colleagues around the globe. You will grow your industrial knowledge as well as your technical knowledge at a tremendous tempo, enabling you to perform for variety of roles in project teams such as Software Expert, Technical Consultant or, Operation Research Scientist, depending upon your ambition and your skills.
You will be working in a dynamic, international environment for customers in various industries like aviation, logistics, and retail.
Your profile
- Professional development experience of between 1 to 4 years.
- B.E / B. Tech (IT/CE) or MCA with sound knowledge in Software Engineering and Operations Re-search.
- Strong understanding of Object-Oriented programming concepts.
- Have hands on development experience using an object-oriented platform like Java, C++, C#.NET, ASP.NET.
- Working experience with SQL Server or Oracle databases.
- Have strong problem-solving skills in complex environments, ability to replicate, diagnose and re-solve problems.
- Have a flair for solving complex logical puzzles and a passion for solving high-end Supply Chain Planning and Scheduling solutions and algorithms.
- Are a team player comfortable working in an international environment.
- Fluent communication in English is MUST.
- Willingness to travel abroad for projects as and when required.
- Holding DELMIA Quintiq Software Expert Level 1 certification or higher will be an added advantage.
Why us?
We offer a fun full-time job with competitive packages and benefits which include:
- 5 working days
- Hybrid Work Culture with the flexible working hours
- Medical Insurance
- Loyalty Bonus & Profit Sharing
- Opportunities to grow in different roles
- International Onsite Opportunities
- Company-sponsored external training for your skills developments
- Employee Engagement Activities like monthly games and competitions, team outings, and company trips etc
- Apart from privilege leaves and sick leaves we also have:
- Birthday Leave
- Marriage Leaves
- Covid Sick Leaves for employees as well as for their immediate family
- Maternity/Paternity Leaves
- Loyalty Leaves
- Bereavement Leaves
You will be working in a state-of-the-art infrastructure in Ahmedabad, in a professional and international culture, communicating with colleagues around the world (USA, UK & the Netherlands). Performance is rewarded within The Logic Factory. We provide a fun environment where self-reliant people, who want to make a career within TLF, will be well rewarded. We are proud to be a privately-owned company, small enough to meet everyone at the lunch table but large enough to successfully implement the most challenging projects for Fortune 500 Companies around the globe and be seen as a trusted advisor in various industries.
Software Developer
Your mission
Working within a project team you are responsible for the technical execution of implementation projects: you design, build and test advanced planning and scheduling optimization applications based on a business analysis. This requires not only excellent technical skills, but especially the ability to understand and translate a real-world planning or scheduling problem into a planning application. You will use the Quintiq modeling language (Quill) to configure a solution tailored to the customer needs.
You will be working in a dynamic, international environment for customers in various industries like aviation, logistics, and retail.
Your profile
- Hold DELMIA Quintiq Software Expert Level 1 certification or higher
- Have strong problem-solving skills in complex environments, ability to replicate, diagnose and resolve problems
- Have a degree in computer science, information technology, econometrics, or a similar study.
- Have hands on development experience using an object-oriented platform (for example Java, C++, C#.NET, ASP.NET 2.0, 3.5, 4.0, 4.5).
- Have a flair for solving complex logical puzzles and a passion for solving high-end Advanced Planning and Scheduling solutions and algorithms
- Are experienced with a variety of server-side technologies, databases and frameworks
- Fluent in English and have great communication skills
- Are a team player comfortable working in an international environment
- Authorized to work in the US. TLF will not sponsor employment for this position
Why us?
We offer a fun full-time job with competitive salary and benefits package which includes:
- Health, dental and vision plans
- 401k retirement plans with company contribution along with access to a company sponsored financial advisor
- Company sponsored life and disability insurance plans
- 5 weeks PTO to start with work anniversary perks, paid public holidays and 2 floating holidays
Along with our global promise of excellent working conditions, flexible working hours, good primary and secondary working conditions (e.g. profit sharing), state-of-the-art infrastructure and exposure to work on the latest technologies. We provide an environment where self-reliant people, who want to make a career within TLF, will be well rewarded. We are proud to be a privately-owned company, small enough to meet everyone at the lunch table but large enough to successfully implement the most challenging projects and be seen as trusted advisor in various industries.
This role is primarily based in The Logic Factory’s office in Ardmore, Pennsylvania, but you will be expected to work with colleagues in the UK, Europe, and India. Some travel to and from customer sites throughout the US as well as to other TLF Offices and/or customers in Europe may be required.
Service Desk Executive
Your mission
You will contribute to the Continuous Services (CS) mission by establishing customer satisfaction. You will be the first point of contact for our internal (TLF) and external customers around the globe, in case of incidents reported or service requests. Your primary role will be to help our customers as soon as possible when they are not able to run their daily business anymore.
Your profile
- Responsible as the first point of contact of communication with the customer and colleagues.
- You will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems our customers might face with accuracy and efficiency.
- Checking and understanding the customer queries.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Understanding the priority of the request and assigning it to the right person from the technical team.
- Responsible for a professional and proactive communication process towards our customers.
- Follow up/ Provide updates to ensure resolution.
- Responsible for creating reports and maintaining the quality of work.
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers.
Expectations from Service Desk Executive:
- Understand the value customers bring to any organization and be always keen to help them out with patience, empathy, and passion.
- Have a good command over English communication and be an expert in written professional email communication.
- Be a problem-solver, out-of-box thinker and curious to learn new things and technology.
- Adaptive with our fast-paced growing multi-national organization.
- Highly result-focused.
- Sense of Ownership.
- Flexible (e.g. working in rotational shifts, including night shifts).
Why us?
This position is offered as a full-time job, where it is also required to work in rotational shifts (24×7).
We offer a fun full-time job with competitive packages and benefits which include:
- 5 working days
- Hybrid Work Culture with the flexible working hours
- Medical Insurance
- Loyalty Bonus & Profit Sharing
- Opportunities to grow in different roles
- International Onsite Opportunities
- Company-sponsored external training for your skills developments
- Employee Engagement Activities like monthly games and competitions, team outings, and company trips etc
- Apart from privilege leaves and sick leaves we also have:
- Birthday Leave
- Marriage Leaves
- Covid Sick Leaves for employees as well as for their immediate family
- Maternity/Paternity Leaves
- Loyalty Leaves
- Bereavement Leaves
You will be working in a state-of-the-art infrastructure in Ahmedabad, in a professional and international culture, communicating with colleagues around the world (USA, UK & the Netherlands), and you will get international customer handling experience. Performance is rewarded within The Logic Factory. We provide a fun environment where self-reliant people, who want to make a career within TLF, will be well rewarded. We are proud to be a privately-owned company, small enough to meet everyone at the lunch table but large enough to successfully implement the most challenging projects for Fortune 500 Companies around the globe and be seen as a trusted advisor in various industries.
S&OP Software Implementation Consultant
Your mission
As a S&OP Software Implementation Consultant, you are responsible for implementing DELMIA Quintiq software at our customers. Our customers range from mid-sized to large international companies, all looking for advanced planning and scheduling (APS) solutions providing optimization capabilities. Customers are diverse, where you will be solving a variety of challenging KPI-based puzzles: logistical, manufacturing or workforce planning puzzles are just examples.
Your profile
You, as ideal candidate S&OP Software Implementation Consultant:
- First and foremost: like solving challenging puzzles!
- Have a degree in computer science, information management, operations management, supply chain management, econometrics, industrial engineering or similar.
- Experience as an S&OP Software Implementation Consultant is a pre.
- Dutch speaking candidates are preferred.
- Have a high abstraction and analytical capability: you are able to quickly understand business processes and discover optimization potential.
- Like traversing between customers (ranging from management to planners) and our developers when discussing, defining and demonstrating our planning solutions.
- Have great communication skills in fluent English.
- Like working in an international environment as one team: from working with international colleagues to international customers and closely working with our offshore development team.
- Have a desire to learn about different business sectors as air traffic control, meat processing, postal, trucking and many others.
- Are flexible and are willing to occasionally travel internationally.
Ticking one or more of the following boxes will be regarded as a pre:
- Mastering the German language in spoken and word.
- Experience with object-oriented modelling (UML).
- Knowledge of APS solutions, lean planning, MPS, ERP or SAP in our customers’ markets.
Why us?
We offer a fun full-time job, with excellent working conditions, flexible working hours, good primary and secondary working conditions (e.g. profit sharing), state-of-the-art infrastructure and exposure to work on latest technologies. We provide an environment where self-reliant people, who want to make a career within TLF will be well rewarded. We are proud to be a fully privately-owned company, small enough to meet everyone at the lunch table but large enough to successfully implement the most challenging projects and be seen as trusted advisor in various industries.
This role is primarily based in the Headquarters in ’s-Hertogenbosch, which is easily commutable from Utrecht, Eindhoven, Nijmegen and Breda area. You will be expected to work with colleagues in the UK, the US and India. Some travel to and from customer sites in Europe can be required.
Experienced Delmia Quintiq Consultant US
Your mission
If you hold a current DELMIA Quintiq Certification in the USA, and are looking for a change, we would like to talk to you!
Your profile
We offer a fun full-time job with competitive salary and benefits package which includes:
- Health, dental and vision plans
- 401k retirement plans with company contribution along with access to a company sponsored financial advisor
- Company sponsored life and disability insurance plans
- 5 weeks PTO to start with, on top of work anniversary perks, paid public holidays and 2 floating holidays
Along with our global promise of excellent working conditions, flexible working hours, good primary and secondary working conditions (e.g. profit sharing), state-of-the-art infrastructure and exposure to work on the latest technologies. We provide an environment where self-reliant people, who want to make a career within TLF, will be well rewarded. We are proud to be a privately-owned company, small enough to meet everyone at the lunch table but large enough to successfully implement the most challenging projects and be seen as trusted advisor in various industries.
This role is primarily based in The Logic Factory’s office in Ardmore, Pennsylvania, but you will be expected to work with colleagues in Europe and India. Some travel to and from customer sites throughout the US as well as to other TLF Offices and/or customers in Europe may be required.
Experienced Delmia Quintiq Consultant UK
Your mission
If you hold a current DELMIA Quintiq Certification in the UK and are looking for a change, we would like to talk to you!
Your profile
We offer a fun full-time job, with excellent working conditions, flexible working hours, good primary and secondary working conditions (e.g. profit sharing), state-of-the-art infrastructure and exposure to work on latest technologies. We provide an environment where self-reliant people, who want to make a career within TLF will be well rewarded. We are proud to be a fully privately-owned company, small enough to meet everyone at the lunch table but large enough to successfully implement the most challenging projects and be seen as trusted advisor in various industries.
This role is primarily based in the UK at The Logic Factory’s Chester office on the Wirral, which is easily commutable from Liverpool, Greater Manchester, Crewe, Flintshire, Cheshire, Deeside, North Wales, the surrounding Merseyside and North West areas, but you will be expected to work with colleagues in Europe, the US and India. Some travel to and from customer sites in Europe can be required.