Software Implementation Consultant (Jr.)

Your mission

At The Logic factory you can be a game changer and craft your career.

Our business will provide you with countless opportunities to develop your skills and explore new paths. If you're up for challenging the status quo, join our team of pioneers and make your mark with us.

As a Junior Industry Process Consultant, you are responsible for implementing DELMIA Quintiq software & act as an intermediary between the project and functional team. They range from mid-sized to large International companies, all seeking  advanced planning and scheduling (APS) solutions providing optimization capabilities. Customers are diverse, where you will be solving a variety of challenging KPI-based puzzles: logistical, manufacturing or workforce planning puzzles.


Your profile

The ideal candidate should possess:

  • Enthusiastic about solving challenging puzzles!
  • Possess  a degree in Econometrics, Industrial Engineering, artificial intelligence, mathematics
  • With your high abstraction and analytical capability, you are able to rapidly understand business processes and discover optimization potential.
  • Like traversing between customers (ranging from management to planners) and our developers when discussing, defining and demonstrating our planning solutions.
  • Have excellent communication skills.
  • Like working in an international environment as one team: from working with international  colleagues to international customers and closely working with our offshore development   team
  • Have affinity with the markets we conquer.
  • Have a desire to learn about different business sectors as air traffic control, meat processing, postal, trucking and many others.
  • Are flexible and  willing to occasionally travel internationally.

 
Ticking one or more of the following boxes will be regarded as a pre-requisite:
      

  • Experience as a Software Implementation Consultant
  • Experience with object-oriented modelling (UML)
  • Experience as a Planner (S&OP, MPS, Workforce, Logistics) within our customers’ markets
  • Knowledge of APS or ERP solutions in our customers’ markets


Why us?

 
We offer a fun job, with excellent working conditions, flexible working hours, good primary and secondary working conditions. We provide an environment where self-reliant people, who want to make a career within TLF will be well rewarded. We are proud to be a fully privately-owned company, small enough to meet everyone at the lunch table but large enough to successfully implement the most challenging projects and be seen as trusted advisor in various industries.
 
This role is primarily based in the Headquarters in ’s-Hertogenbosch, which is easily commutable from Utrecht, Eindhoven, Nijmegen and Breda area. You will be expected to work with colleagues in the UK, the US and India.



US-Software Implementation Consultant (Jr.)

Your mission

As a Junior Industry Process Consultant, you are responsible for implementing DELMIA Quintiq software at our customers. Our customers range from mid-sized to large international companies, all looking for advanced planning and scheduling (APS) solutions providing optimization capabilities. Customers are diverse, where you will be solving a variety of challenging KPI-based puzzles: logistical, manufacturing or workforce planning puzzles are just examples.


Your profile

You, as ideal candidate Junior Industry Process Consultant:

  • First and foremost: like solving challenging puzzles!
  • Have a degree in computer science, information management, operations management, supply chain management, econometrics, industrial engineering or similar.
  • Have a high abstraction and analytical capability: you are able to quickly understand business processes and discover optimization potential.
  • Like traversing between customers (ranging from management to planners) and our developers when discussing, defining and demonstrating our planning solutions.
  • Have great communication skills.
  • Like working in an international environment as one team: from working with international   colleagues to international customers and closely working with our offshore development   team
  • Have affinity with the markets we conquer.
  • Have a desire to learn about different business sectors as aluminum smelting, air traffic control, meat processing, postal, trucking and many others.
  • Are flexible and are willing to occasionally travel internationally.

 
Ticking one or more of the following boxes will be regarded as a pre-requisite:
      

  • Experience as a Software Implementation Consultant
  • Experience with object-oriented modelling (UML)
  • Experience as a Planner (S&OP, MPS, Workforce, Logistics) within our customers’ markets
  • Knowledge of APS or ERP solutions in our customers’ markets


Why us?

We offer a fun full-time job with competitive salary and benefits package which includes:

  • Health, dental and vision plans
  • 401k retirement plans with company contribution along with access to a company sponsored financial advisor
  • Company sponsored life and disability insurance plans
  • 5 weeks PTO to start with, on top of work anniversary perks, paid public holidays and 2 floating holidays

Along with our global promise of excellent working conditions, flexible working hours, good primary and secondary working conditions (e.g. profit sharing), state-of-the-art infrastructure and exposure to work on the latest technologies. We provide an environment where self-reliant people, who want to make a career within TLF, will be well rewarded. We are proud to be a privately-owned company, small enough to meet everyone at the lunch table but large enough to successfully implement the most challenging projects and be seen as trusted advisor in various industries.
This role is primarily based in The Logic Factory’s office in Ardmore, Pennsylvania, but you will be expected to work with colleagues in Europe and India. Some travel to and from customer sites throughout the US as well as to other TLF Offices and/or customers in Europe may be required.



Software Test Engineer

Your mission

You will contribute to the Business Application Management Department by providing Software Quality Testing. As a Quality Test Engineer, you are responsible for the end delivery of a fully functional software system passing all quality tests. You need to ensure that a good quality solution is delivered to our end customers. This requires not only excellent technical skills but also the ability to understand and map a real-world business problem into a working application. You will be involved in the whole software development cycle, starting from sketching class diagrams during whiteboard sessions.


Your profile

  • Analyze the user requirements and prepare functional/technical design based on the same. 
  • Interview sessions with the key users. 
  • Identify test requirements based upon functional & design specifications, map test case requirements and design test plan.
  • Create detailed, comprehensive, and well-structured manual test cases.
  • Prepare Test data and manage Test environment(s).
  • Execute test cases and analyze and report test results in the system.
  • Explain issues to the team and verify once the issues are resolved.
  • Escalate potential quality issues immediately to team.
  • Perform integration and regression testing.
  • Conduct demos and User Acceptance Test (UAT) with the key users.
  • Identify any potential performance problems that users might encounter.
  • Prepare release notes and update/maintain work instructions. 
  • Preparing Lesson Learnt documents from the completed projects’ experience.

Competence requirements:  

  • B.E / B.Tech (IT/CE) or MCA with sound interest in business processes and quality assurance. 
  • Between 2 to 4 years of professional software testing experience having good knowledge in manual testing, automation testing, web-windows-mobile testing and other QA tools. 
  • Good knowledge of SDLC & STLC processes.
  • Understanding and/or working experience of data modeling tools.
  • Should be aware of various levels of testing (Component, Integration, Regression, System, UI testing, UAT, Performance, Load testing etc.) 
  • Exposure in testing across the application layers (UI/Service/Data layers/Mobile).
  • Strong communication (written & oral) skills and ability to produce clear, concise and detailed documentation. Must be able to clearly describe and discuss problems.
  • Proficient in MS Excel, Word and PowerPoint.
  • Experience of SQL/PL-SQL, writing basic SQL queries, validating data in the tables. 
  • Creative thinking, positive attitude, strong analytical, troubleshooting and problem-solving skills.
  • Ability to work independently as well as a part of both large and small team.


Why us?

We offer a fun full-time job with competitive packages and benefits  which include:

  • 5 working days 
  • Hybrid Work Culture with the flexible working hours
  • Medical Insurance 
  • Loyalty Bonus & Profit Sharing
  • Opportunities to grow in different roles
  • International Onsite Opportunities
  • Company-sponsored external training for your skills development
  • Employee Engagement Activities like monthly games and competitions, team outings, and company trips etc
  • Apart from privilege leaves and sick leaves we also have:
    • Birthday Leave
    • Marriage Leaves
    • Covid Sick Leaves for employees as well as for their immediate family
    • Maternity/Paternity Leaves
    • Loyalty Leaves
    • Bereavement Leaves

You will be working in a state-of-the-art infrastructure in Ahmedabad, in a professional and international culture, communicating with colleagues around the world (USA, UK & the Netherlands), and you will get international customer handling experience. Performance is rewarded within The Logic Factory. We provide a fun environment where self-reliant people, who want to make a career within TLF, will be well rewarded. We are proud to be a privately-owned company, small enough to meet everyone at the lunch table but large enough to successfully implement the most challenging projects for Fortune 500 Companies around the globe and be seen as a trusted advisor in various industries.



Service Desk Executive

Your mission

You will contribute to the Continuous Services (CS) mission by establishing customer satisfaction. You will be the first point of contact for our internal (TLF) and external customers around the globe, in case of incidents reported or service requests. Your primary role will be to help our customers as soon as possible when they are not able to run their daily business anymore. 


Your profile

  • Responsible as the first point of contact of communication with the customer and colleagues.
  • You will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems our customers might face with accuracy and efficiency.
  • Checking and understanding the customer queries.
  • Provide accurate, valid, and complete information by using the right methods/tools.
  • Understanding the priority of the request and assigning it to the right person from the technical team.
  • Responsible for a professional and proactive communication process towards our customers.
  • Follow up/ Provide updates to ensure resolution.
  • Responsible for creating reports and maintaining the quality of work.
  • Follow communication procedures, guidelines, and policies
  • Take the extra mile to engage customers.

Expectations from Service Desk Executive:

  • Understand the value customers bring to any organization and be always keen to help them out with patience, empathy, and passion. 
  • Have a good command over English communication and be an expert in written professional email communication.
  • Be a problem-solver, out-of-box thinker and curious to learn new things and technology.
  • Adaptive with our fast-paced growing multi-national organization.
  • Highly result-focused.
  • Sense of Ownership.
  • Flexible (e.g. working in rotational shifts, including night shifts).


Why us?

This position is offered as a full-time job, where it is also required to work in rotational shifts (24×7). 
We offer a fun full-time job with competitive packages and benefits  which include:

  • 5 working days 
  • Hybrid Work Culture with the flexible working hours
  • Medical Insurance 
  • Loyalty Bonus & Profit Sharing
  • Opportunities to grow in different roles
  • International Onsite Opportunities
  • Company-sponsored external training for your skills developments
  • Employee Engagement Activities like monthly games and competitions, team outings, and company trips etc
  • Apart from privilege leaves and sick leaves we also have:
    • Birthday Leave
    • Marriage Leaves
    • Covid Sick Leaves for employees as well as for their immediate family
    • Maternity/Paternity Leaves
    • Loyalty Leaves
    • Bereavement Leaves

You will be working in a state-of-the-art infrastructure in Ahmedabad, in a professional and international culture, communicating with colleagues around the world (USA, UK & the Netherlands), and you will get international customer handling experience. Performance is rewarded within The Logic Factory. We provide a fun environment where self-reliant people, who want to make a career within TLF, will be well rewarded. We are proud to be a privately-owned company, small enough to meet everyone at the lunch table but large enough to successfully implement the most challenging projects for Fortune 500 Companies around the globe and be seen as a trusted advisor in various industries.



Global Internship - Finance

Your mission

We have an excellent opportunity for an enthusiastic student who is interested in making a difference in Finance at The Logic Factory!
Our company grows fast, and alongside your day-to-day tasks, you’ll have the opportunity to work on projects to expand your skill set and gain experience with our financial systems and processes. Just like our company, we want you to grow as well: our ambition is that you develop into a full-fledged finance professional with increasing responsibility over the record-to-report chain.


What will you do:

  • Set up standard cost allocations
  • Automate reports for reporting budget versus actuals 
  • Set up and apply the work-related financial processes
  • Learn how to work with several ERP systems (TwinField, QuickBooks)
  • (Help) improve the structure for the annual budgeting
  • Set up an asset-databased depreciation policy
  • Support the year-end process with account reconciliations
  • Learn how to evaluate project management risks (work in progress)
  • Maintain project-  and contract management administration items.


Your profile

  • Education: HBO Finance & Control, 3rd year
  • You are a structured worker with an eye for detail and a feel for numbers
  • You have a facilitating, enthusiastic, and proactive attitude
  • You can communicate very well in Dutch and English.


Why us?

  • Strong internship guidance, supported by an experienced senior manager
  • The opportunity to work in a successful, growing, global software company where customers and colleagues are our first priority
  • A unique opportunity to gain commercial experience in global finance
  • Smart and eager colleagues who work on big challenges
  • Be part of a dedicated, fun, and diverse global team
  • A steep learning curve: you get big challenges to work on, so you can learn a lot
  • The most beautiful office in Den Bosch
  • All the facilities required to work well, both at home and in the office
  • Access to our indoor gym (for free)
  • A monthly financial allowance



Software Support Specialist

Your mission

You will contribute to the Continuous Services mission by establishing customer satisfaction. You are the Technical application specialist for our external Support customers and a real troubleshooter guru. Your passion is to investigate root causes and resolve technical problems from various individually customized applications for our  Continuous Services customers. Your biggest challenge is to be creative and help our customers as soon as possible when they are not able to run their daily business anymore, but also to propose preventive actions to avoid incidents from happening. 


Your profile

• Responsible for maintaining the technical knowledge of the customer environment.
• Responsible for updating the technical documents in the Support & Application Management knowledge base. 
• Analyze log files, provide corrective measures, and propose technical preventive solutions to the First Line team or the customer success associate. 
• “Spar” with project members about technical/functional workarounds in the model in case of defining a correction due to an incident. 
• May execute hotfixes in the model on Production environments.
• Responsible for defining clear instruction (documentation and training) towards the front office team for incidents, service requests, or executing predictive maintenance.
• Responsible for maintaining an internal Reference environment.
• Contact 3rd party suppliers related to incidents or service requests. 
• Responsible to execute deployment of DELMIA Quintiq applications in the customer production environment to conform release instructions from the project team. 
• Provides input on new functional/technical opportunities to the Client Executive.
• Help to improve the internal and external  Continuous Services processes. 
• As part of the  Continuous Services team, you will have direct contact with customers around the world regarding updates to their raised incidents or service requests. 

Competence requirements: 

• Strong analytical and troubleshooting skills. 
• Persistence and pro-active attitude. 
• Creative problem-solving skills. 
• Problem management skills. 
• Customer and result oriented. 
• Excellent communication skills. 
• Highly customer and result-focused. 
• Sense of Ownership 
• Service and quality focus/mindset 
• Excellent English reading, writing, and conversation. 
• Flexible (e.g., rotational shifts). 


Why us?

We offer a fun full-time job with competitive packages and benefits  which include:

  • 5 working days 
  • Hybrid Work Culture with the flexible working hours
  • Medical Insurance 
  • Loyalty Bonus & Profit Sharing
  • Opportunities to grow in different roles
  • International Onsite Opportunities
  • Company-sponsored external training for your skills developments
  • Employee Engagement Activities like monthly games and competitions, team outings, and company trips etc
  • Apart from privilege leaves and sick leaves we also have:
    • Birthday Leave
    • Marriage Leaves
    • Covid Sick Leaves for employees as well as for their immediate family
    • Maternity/Paternity Leaves
    • Loyalty Leaves
    • Bereavement Leaves

You will be working in a state-of-the-art infrastructure in Ahmedabad, in a professional and international culture, communicating with colleagues around the world (USA, UK & the Netherlands), and you will get international customer handling experience. Performance is rewarded within The Logic Factory. We provide a fun environment where self-reliant people, who want to make a career within TLF, will be well rewarded. We are proud to be a privately-owned company, small enough to meet everyone at the lunch table but large enough to successfully implement the most challenging projects for Fortune 500 Companies around the globe and be seen as a trusted advisor in various industries.



Experienced Delmia Quintiq Consultant US

Your profile

If you hold a current DELMIA Quintiq Certification in the USA, and are looking for a change, we would like to talk to you!


Why us?

We offer a fun full-time job with competitive salary and benefits package which includes:

  • Health, dental and vision plans
  • 401k retirement plans with company contribution along with access to a company sponsored financial advisor
  • Company sponsored life and disability insurance plans
  • 5 weeks PTO to start with, on top of work anniversary perks, paid public holidays and 2 floating holidays

Along with our global promise of excellent working conditions, flexible working hours, good primary and secondary working conditions (e.g. profit sharing), state-of-the-art infrastructure and exposure to work on the latest technologies. We provide an environment where self-reliant people, who want to make a career within TLF, will be well rewarded. We are proud to be a privately-owned company, small enough to meet everyone at the lunch table but large enough to successfully implement the most challenging projects and be seen as trusted advisor in various industries.
This role is primarily based in The Logic Factory’s office in Ardmore, Pennsylvania, but you will be expected to work with colleagues in Europe and India. Some travel to and from customer sites throughout the US as well as to other TLF Offices and/or customers in Europe may be required.



Experienced Delmia Quintiq Consultant UK

Your mission

If you hold a current DELMIA Quintiq Certification in the UK and are looking for a change, we would like to talk to you!


Your profile

We offer a fun full-time job, with excellent working conditions, flexible working hours, good primary and secondary working conditions (e.g. profit sharing), state-of-the-art infrastructure and exposure to work on latest technologies. We provide an environment where self-reliant people, who want to make a career within TLF will be well rewarded. We are proud to be a fully privately-owned company, small enough to meet everyone at the lunch table but large enough to successfully implement the most challenging projects and be seen as trusted advisor in various industries.
This role is primarily based in the UK at The Logic Factory’s Chester office on the Wirral, which is easily commutable from Liverpool, Greater Manchester, Crewe, Flintshire, Cheshire, Deeside, North Wales, the surrounding Merseyside and North West areas, but you will be expected to work with colleagues in Europe, the US and India. Some travel to and from customer sites in Europe can be required.



Experienced Delmia Quintiq Consultant India

Your mission

If you hold a current DELMIA Quintiq Certification in India and are looking for a change, we would like to talk to you! 


Your profile

Along with our global promise of excellent working conditions, good primary and secondary working conditions (e.g. profit sharing), and exposure to working on the latest technologies. We provide an environment where self-reliant people, who want to make a career within TLF, will be well rewarded. We are proud to be a privately-owned company, small enough to meet everyone at the lunch table but large enough to successfully implement the most challenging projects and be seen as a trusted advisor in various industries.
This role is primarily based in The Logic Factory’s office in Ahmedabad, India but you will be expected to work with colleagues in Europe and the US. Some travel to the other TLF Offices and/or customers in Europe or the US may be required. 


Why us?

We offer a fun full-time job with competitive packages and benefits  which include:

  • 5 working days 
  • Hybrid Work Culture with the flexible working hours
  • Medical Insurance 
  • Loyalty Bonus & Profit Sharing
  • Opportunities to grow in different roles
  • International Onsite Opportunities
  • Company-sponsored external training for your skills developments
  • Employee Engagement Activities like monthly games and competitions, team outings, and company trips, etc
  • Apart from privilege leaves and sick leaves we also have:
    • Birthday Leave
    • Marriage Leaves
    • Covid Sick Leaves for employees as well as for their immediate family
    • Maternity/Paternity Leaves
    • Loyalty Leaves
    • Bereavement Leaves

You will be working in a state-of-the-art infrastructure in Ahmedabad, in a professional and international culture, communicating with colleagues around the world (USA, UK & the Netherlands), and you will get international customer handling experience. Performance is rewarded within The Logic Factory. We provide a fun environment where self-reliant people, who want to make a career within TLF, will be well rewarded. We are proud to be a privately-owned company, small enough to meet everyone at the lunch table but large enough to successfully implement the most challenging projects for Fortune 500 Companies around the globe and be seen as a trusted advisor in various industries.