“KLM needed a flexible solution that could efficiently manage the important aspects of pilot staffing and keep workforce-related costs minimal. DELMIA Quintiq’s knowledge of our business has impressed us, and we are delighted that the roll-out is complete.”

Pieter Wensveen
VP Finance and Crew Planning, KLM Royal Dutch Airlines


KLM required a flexible solution to manage the aspects of medium- and long-term pilot staffing. Quintiq was selected to provide an advanced pilot transition, vacation, and simulator planning system for KLM operating on tactical and strategic planning level.

With DELMIA Quintiq, KLM was able to reduce the amount of time spent planning transitions, create overview and insight in a very complex long-term planning puzzle and provide a single data platform for managing pilot demand and supply. DELMIA Quintiq continued to help KLM increase efficiency in a second project: optimizing KLM’s workforce planning for pilot management. KLM planners used to require one month to develop a five-year plan, which they can now create overnight.


KLM Royal Dutch Airlines, founded in 1919, is the oldest airline still operating under its original name. KLM has been part of the Air France KLM group since the merger in 2004. KLM is the core of the KLM Group, which further includes wholly-owned subsidiaries KLM Cityhopper, transavia.com and Martinair. KLM serves 145 destinations using a modern fleet of 120 aircrafts and employs over 35,000 people around the world.


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