Carvana is an industry pioneer for buying and selling used vehicles online. As the fastest-growing used automotive retailer in U.S. history, its proven, customer-first e-commerce model has positively impacted millions of people’s lives through convenient, accessible, and transparent experiences.

Carvana is the No. 2 automotive brand in the U.S. on the Forbes 2022 Most Customer-Centric Companies List and is one of the four fastest companies to make the Fortune 500.

Given the company’s focus on high levels of customer service, purchased vehicles on their platform need to be moved across the Carvana network to arrive at the right place at the right time. To achieve this, they must have precise and efficient network planning, a highly coordinated operations team, and immaculately planned logistics and delivery.

The DELMIA Quintiq solution is critical for Carvana to make multiple planning decisions simultaneously, making system uptime crucial for success. For this, Carvana needed a partner with deep functional and technical knowledge of its business and architecture to provide the level of support it needs.

Discover how The Logic Factory helped Carvana achieve 99.9% supply chain system uptime through ongoing and proactive expert support.